Home

×
Resorts are Innovating F&B and Maximizing…

When it comes to maximizing revenue in hospitality, RevPAR (Revenue Per Available Room) has always been king. But there are...

Read More
The Critical Moments That Define A…

In any customer relations setting, there are moments that will define the experience, almost disproportionately to the rest of their...

Read More
Engaging Hotel Staff to Enhance the…

Mobile technology is truly defining the hotel of the future according to a recent article from Hospitality Technology magazine. The...

Read More
Betting on Technology to Enhance Hospitality…

In Temecula, California, new robot technology is being used to keep guests safe at Pechanga Resort Casino, according to a...

Read More
A Stable Cruise Industry Connects Guests…

The global cruise industry is growing revenue at a rapid rate. This is in part due to the destinations and...

Read More
Boutique Hotels are Innovating the Guest…

Ask any guest what they’re looking for in a boutique hotel experience and often the answer is a one-of-a-kind atmosphere...

Read More
3 Things You’ll Want to Know…

An increased use of internet and smartphones has created a cultural shift, causing a large set of differences between generations....

Read More
A Guide to Using Self-Service Kiosks…

More and more establishments are embracing the convenience of self-service kiosks, giving their customers more control of their purchases and...

Read More
Creating a Single View of the…

What seems like just a few years ago, the only data collected by resorts were guest names and emails. That’s...

Read More
Top 3 Mistakes to Avoid When…

Personalized service plays an essential role in the success of every resort operation. Luckily, today’s innovative PMS technologies are driving...

Read More