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3 Steps to a Streamlined Reservation…

The hotel and resort experience is becoming increasingly focused on connecting with guests on a personal level. It’s no longer...

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Three Ways to Leverage the Power…

Hospitality professionals have numerous opportunities to influence the guest experience. Understanding and controlling those opportunities has proven to lead to...

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Part 3 – How to Get…

In this final of our three-part series, we uncover the last steps of the Guest Lifecycle. First, we established that...

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The Transformation of Guest Expectations: Is…

How do guests want to interact with your brand?  We used to focus on feedback from the guest after they...

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21st Century Technology is Integrated for…

The hospitality industry is at a technological crossroad. Hoteliers are overwhelmed with choices on where to spend their IT budgets. Adding to...

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Spotlight on the Award-winning Saybrook Point…

Recognized for their modern approach to energy-saving technology, Saybrook Point Inn is an early adopter of the latest technology offerings...

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More Restaurant Operators Migrate to Next-Generation…

For restaurants of all shapes and sizes, there is one thing they have as a common goal: to meet the...

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More Hospitality Venues choose InfoGenesis® Flex…

When it comes to increasing revenue, the right mobile point-of-sale (POS) technology makes all the difference to provide enhanced, more...

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Spotlight on Impeccable Guest Service at…

With a strong desire to deliver a unique and memorable experience to their guests, The Mark Hotel sought a comprehensive...

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Unify Your Hotel Technlogy to Unify…

One of the most important considerations among hotel owners and operators is the degree to which the hotel can automate...

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