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What Luxury Really Means

Have you been enticed with promises of a “Luxury“ hotel experience only to find a tiny room with a view...

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Healthcare Takes a Fresh Approach to…

Increased pressure to improve food quality and patient satisfaction have long been challenges facing the healthcare foodservice sector. The number...

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F&B – A Key Component of…

There are exciting opportunities to grow revenue with hotel F&B. For properties that manage operations in-house, food & beverage represents...

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Data Speaks Volumes in The Quest…

Smartphones have not only changed the way the world communicates but also how it makes decisions. An incentive motivates resort...

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Hospitality Is Still Built on Guest…

Hospitality is about creating happy guests. Happy, satisfied guests let others know about their stay experience. They become return guests,...

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Linking to Technology for Remarkable Guest…

Hospitality is about creating a memorable impression with guests. It’s much more than just offering a room – checking people...

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VIP Experiences May Help Airports Find…

Around the globe, airports have found new ways to generate revenue opportunities from offerings unrelated to travel. It’s a trend...

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Study Highlights Sustained Value of Loyalty…

Rewards and loyalty programs remain prevalent within the hospitality industry, and for good reason. Guests are loyal to hotel brands...

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Tribal Gaming Industry Leaders to Meet…

The UNLV Gaming & Hospitality Education Series is the newest concept in continuing education. Featuring six episodes centered on emerging...

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Cruise Industry Navigates Important Topics at…

At one of the most important cruise industry events—Seatrade Cruise Global, executives from cruise lines small and large discussed the...

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