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Resort Websites Have 8 Seconds to…

Before the internet, the resort lobby was the guest’s first impression and a showcase for the rest of the property....

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3 Helpful Tips to Protect Your…

When guests check-in, security shouldn’t be on their minds. However, as the industry has become an attractive target for fraudsters,...

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What You Need to Know About…

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to...

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The Wellness Revolution is Reshaping Guest…

If you haven’t noticed, being healthy is all the rage right now. It’s a global trend too, with guests spending...

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Extending Guest Personalization to the Hotel…

The ancient Greek scholar Heraclitus noted that the only thing that is constant is change … and that is especially...

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Canada’s Premier Gaming Conference Brings New…

The 2019 Canadian Gaming Summit promises to deliver creative ways for the industry to connect, learn, grow, and continue its...

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Be Our Guest – Come See…

Renowned as a critical industry marketplace across North America, HITEC (Hospitality Industry Technology Exposition and Conference) is a must-attend event...

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What Luxury Really Means

Have you been enticed with promises of a “Luxury“ hotel experience only to find a tiny room with a view...

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Linking to Technology for Remarkable Guest…

Hospitality is about creating a memorable impression with guests. It’s much more than just offering a room – checking people...

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Study Highlights Sustained Value of Loyalty…

Rewards and loyalty programs remain prevalent within the hospitality industry, and for good reason. Guests are loyal to hotel brands...

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