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Part 3 of 3: Guest Experience…

The final in our three-part GEM Study series highlights the importance of digital guest engagement and self-service. Digital engagement is...

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Part 1 of 3: Guest Experience…

Resort and hotel operators have long understood the importance of meeting or exceeding guest expectations. As these expectations evolve over...

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Diner Insights Are Changing the Restaurant…

For brands to succeed, it’s crucial to have an omnichannel approach that’s consistent across digital signage, mobile and online, and...

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Inspire 2019—A Success!

Agilysys’ annual user conference—Inspire, was a hit! The conference kicked off with a golf event on Sunday, February 24th. The...

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Hospitality is Powered by Cloud Technology

For many restaurants, resorts and hotels, finding and retaining quality IT staffing can be challenging. Yet, technology is an integral...

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How High-Ranked QSRs Are Using Technology…

With ever-growing competition, quick service restaurants (QSRs) have realized that to deliver the best customer service they need to implement...

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What Will 2019 Bring to Payments…

Flexibility and convenience have become important attributes of an enjoyable purchasing experience — including the ordering and payment process. In...

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Inspire 2019—A User Conference That Makes…

Every year Agilysys, a leading global provider of next-generation hospitality software, hosts its customer user conference—Inspire. The annual event gives...

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F&B Operators Are Making Great First…

The guest journey has many touch-points, but one very literal touch point is the self-service kiosk. Often a guest’s first...

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A Successful G2E Conference in Las…

The greatest gathering of hospitality gaming professionals in North America comes to a close this week in Las Vegas. As...

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