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Connecting More Resorts to Their Guests…

Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient...

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Airport Dining is Morphing into Epicurean…

Grabbing a bite at the airport is no longer about quickly filling the tanks during a hectic day of travel....

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Resort Websites Have 8 Seconds to…

Before the internet, the resort lobby was the guest’s first impression and a showcase for the rest of the property....

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3 Helpful Tips to Protect Your…

When guests check-in, security shouldn’t be on their minds. However, as the industry has become an attractive target for fraudsters,...

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What You Need to Know About…

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to...

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2020 Promises A Modernized Las Vegas…

From the new Raiders Stadium to the addition of a Google data center, significant new construction, expansion, and renovation investments...

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Are OTAs Creating Opportunities for Conventional…

There is growing dissatisfaction among hospitality-goers, according to a report launched by IBM, Travel 2020: The Distribution Dilemma, which may...

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Re-imagining the Fan Experience: Stadiums Raise…

In F&B service, stadiums are taking their offerings to the next level. Fans are flowing into stadiums and participating in...

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Bigger, Better Resort Experiences Promise Guests…

The expansion of casino resorts across the United States continues to have significant impact on the gaming landscape. Driven by...

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Restaurants Will Spend 54% of Their…

Is there too much focus on entrenched infrastructure? The pace of change in dining guest expectations, and the technology required...

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