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Data Analytics on Front Line for…

As fraudsters find new ways to exploit technology, businesses must take a holistic approach to detect and prevent theft or...

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Get Your Restaurant Ready for More…

The concept of delivery has radically changed with the rise of online accessibility. Customers can order their favorite food from...

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Be a Good Conversationalist for Repeat…

There is a lot of “talk” about how brands converse with guests and the myriad of channels available today to...

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Connecting More Resorts to Their Guests…

Although service is a core tenet of hospitality, a report by Revenue Strategy Summit indicates that a lack of sufficient...

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Airport Dining is Morphing into Epicurean…

Grabbing a bite at the airport is no longer about quickly filling the tanks during a hectic day of travel....

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Resort Websites Have 8 Seconds to…

Before the internet, the resort lobby was the guest’s first impression and a showcase for the rest of the property....

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3 Helpful Tips to Protect Your…

When guests check-in, security shouldn’t be on their minds. However, as the industry has become an attractive target for fraudsters,...

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What You Need to Know About…

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. By that date, qualifying businesses need to...

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2020 Promises A Modernized Las Vegas…

From the new Raiders Stadium to the addition of a Google data center, significant new construction, expansion, and renovation investments...

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Are OTAs Creating Opportunities for Conventional…

There is growing dissatisfaction among hospitality-goers, according to a report launched by IBM, Travel 2020: The Distribution Dilemma, which may...

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