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Restaurants Will Spend 54% of Their…

Is there too much focus on entrenched infrastructure? The pace of change in dining guest expectations, and the technology required...

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Be Our Guest – Come See…

Renowned as a critical industry marketplace across North America, HITEC (Hospitality Industry Technology Exposition and Conference) is a must-attend event...

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Healthcare Takes a Fresh Approach to…

Increased pressure to improve food quality and patient satisfaction have long been challenges facing the healthcare foodservice sector. The number...

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F&B – A Key Component of…

There are exciting opportunities to grow revenue with hotel F&B. For properties that manage operations in-house, food & beverage represents...

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Cruise Industry Navigates Important Topics at…

At one of the most important cruise industry events—Seatrade Cruise Global, executives from cruise lines small and large discussed the...

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Interactive Kiosks Elevate Guest Service

One very exciting technology is helping hospitality operators re-imagine the guest experience. Self-serve kiosks are an attractive option for resort...

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3 Simple Ways Restaurants Can Maximize…

You want your restaurant to do well. By 2020,the millennial generation will account for as much as 75% of the...

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Hotels and Resorts Respond to Guests’…

Eating well and sticking to a diet can be especially difficult while on the road. People are more likely to...

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The Restaurant Reservations Game Gets a…

The concept of making table reservations has come a long way from the days of waiting for your favorite establishment...

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Part 3 of 3: Guest Experience…

The final in our three-part GEM Study series highlights the importance of digital guest engagement and self-service. Digital engagement is...

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