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Reinventing the Mobile, Integrated Resort Experience

On the heels of a successful ICE London, the show launches its inaugural North American conference next week in Boston...

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4 Basic Actions to Protect Hospitality…

A new study from Verizon shows cell phones could leave individuals and businesses vulnerable to hackers. The latest study focuses...

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Price and Reviews Are More Important…

According to Expedia’s study, The Big Decision, conducted by their research department to gain insight into guest behavior during hotel...

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How PMS Data Can Guide Marketing…

Hoteliers are extremely busy trying to meet guest demands. And while that’s of major importance, ensuring repeat visits and increased...

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A Candid Conversation About Hotel Technology…

At the start of the year, there was much conversation in the hospitality industry with annual forecasting reports, each one...

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The Mobile Path to a Redefined…

For most people, travel is an opportunity for a change of scenery. Fortunately, mobile technology has come a long way...

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Smartphones Hold the Key for Guest…

Hotel key cards may soon become a thing of the past. In the last few years mobile keys have grown...

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How Will Technology and Automation Affect…

Automation, artificial intelligence and robotics have all significantly impacted and transformed many industries, including hospitality where it has been adopted...

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Eco-Friendly Hotels Are Transforming the Guest…

Today’s travelers are more environmentally conscious than prior generations, and they’re often looking for ways to minimize their footprint while...

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Part 3 of 3: Guest Experience…

The final in our three-part GEM Study series highlights the importance of digital guest engagement and self-service. Digital engagement is...

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