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3 Techniques to Keep Guests Happy…

Meeting and exceeding the expectations of guests. It’s the fundamental purpose upon which the hospitality industry was created and continues...

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The Balancing Act – How Resorts…

Much more than just an overnight guest room, today’s hotels and resorts offer a variety of services and experiences. Amenities...

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Gearing Up for Gaming Success

Next week is the largest annual gathering of global, commercial and tribal gaming professionals in North America – Global Gaming...

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Where Innovative Casino Resorts Accelerate Business…

G2E is where the gaming community comes together each year as the largest gathering of global, commercial and tribal gaming...

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The Future of Technology in a…

Today’s casino industry features more resort properties offering a wider variety of entertainment options besides the casino floor. Operating large...

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3 Ways to Drive Revenue in…

Hospitality operators are continuously presented with new technology solutions in the ever-changing technology world and identifying which ones will make...

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Mobile-First Technology Strategies Are on The…

While technology changes at an ever-increasing rate, many restaurateurs aren’t backing away from strategic investments, according to the 2018 Customer...

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Taking Advantage of a Growing Mobile…

Hospitality professionals are always looking for new ways to connect with their guests and make a great impression. Knowing exactly...

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The Future of Resort Housekeeping Lies…

The sometimes-turbulent relationship between the front office and housekeeping department can lead to misunderstandings, miscommunication, and regrettably, an unfavorable experience for...

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Serving the Resort Guest of the…

As the world becomes increasingly driven by technology, guest expectations are changing at a rapid pace. They’re no longer completely...

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